1. Introduction
Truthrun Technology Private Limited, operating as FourX (“we,” “our,” or “us”), operates the platform available at fourx.ai and its subdomains (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service. By using FourX, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: email address and workspace details when you create an account or join a workspace.
- Usage data: information about how you interact with the Service, including agent executions, messages, and tool usage.
- Integration data: credentials and tokens you provide to connect third-party services (e.g., Gmail, Slack) to your agents. These are stored encrypted and never exposed in plaintext.
- Log data: server logs, IP addresses, browser type, and timestamps associated with your requests.
- Files and content: documents, files, and other content you upload to the Service or process through agents.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Authenticate your identity and authorize access to features.
- Execute AI agents on your behalf using the tools and integrations you configure.
- Send transactional communications (e.g., OTP codes, execution summaries).
- Monitor for abuse, security incidents, and Service health.
- Comply with legal obligations.
We do not sell your personal data to third parties, and we do not use your data to train AI models without your explicit consent.
4. Third-Party Integrations and OAuth
FourX allows you to connect third-party services (such as Google, Slack, GitHub, and others) via OAuth. When you authorize such a connection:
- We receive and store access tokens on your behalf to allow agents to act on your behalf within those services.
- We access only the scopes you explicitly authorize.
- Tokens are stored encrypted at rest and in transit.
- You can revoke any integration at any time from your account settings, which will delete the stored credentials from our systems.
Use of data obtained through Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.
5. Data Sharing and Disclosure
We may share your information with:
- AI providers: Prompts and tool results are sent to LLM providers (e.g., Anthropic, OpenAI) to generate agent responses. We use their APIs under their respective data processing agreements.
- Infrastructure providers: Hosting, databases, and monitoring services necessary to run the platform.
- Legal requirements: We may disclose information if required by law or to protect the rights and safety of FourX, our users, or the public.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Execution logs, messages, and uploaded files are retained to support conversation history and auditability. You may request deletion of your data by contacting us at hello@fourx.ai.
7. Security
We use industry-standard safeguards including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Export your data in a portable format.
To exercise any of these rights, please contact us at hello@fourx.ai.
9. Cookies
We use cookies and similar technologies to maintain authentication sessions and remember your preferences. We do not use third-party advertising cookies. You can control cookie behavior through your browser settings; disabling cookies may affect Service functionality.
10. Children’s Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at: hello@fourx.ai
Truthrun Technology Private Limited
fourx.ai